Track Order
Use the tracking information sent to the email address you entered at checkout.
1. Find your shipping email
Search your inbox and spam or junk folder for BOBBO and your order number. Your order confirmation confirms the purchase; tracking information is emailed separately when it becomes available after dispatch.
2. Open the tracking link
Follow the tracking link in your shipping email to see the carrier's latest status. A newly created label may appear before the carrier records its first scan. Dispatch and delivery are separate stages; see our Shipping Policy.
3. Ask us for help
If you cannot find your tracking information, the status has not changed, or the parcel is marked delivered but has not arrived, email theabai03@gmail.com or use our contact form.
Include your order number, the email address used at checkout, and any tracking number you received. We will check the shipment with the carrier. Please do not send payment card details.